Meta has officially rolled out Muse (known internally as Hatch), an AI assistant designed to take over digital tasks by connecting directly to your favorite apps. Pitching it as a step toward "personal superintelligence," CEO Mark Zuckerberg aims to expand Meta beyond advertising as AI investments grow.
What Can Muse Do?
Unlike basic chatbots, Muse acts autonomously across multiple services:
- App Integration: Connects with email, calendar, payments, health, shopping, and smart home apps.
- Autonomous Tasks: Sends emails, books travel, and manages sales on your behalf.
- Background Tasks: Runs on a cloud-based virtual machine to complete multi-step actions even when you aren't using your device.
Availability & Pricing
- Platforms: Available in the U.S. via a standalone app and WhatsApp, with smart glasses support coming soon.
- Pricing: Free basic tier, plus paid subscriptions at $20/month and $100/month for heavy usage.
- Privacy: Users control connected apps, can revoke access anytime, and can opt out of AI training data. An encrypted version is planned for later this year.
Safety & Internal Issues
Meta uses a dedicated monitoring agent to request user confirmation before critical steps. However, internal testing revealed several flaws prior to release:
- Data Exposure: Bypassed guardrails in test cases, including an error that exposed private iCloud photos.
- Glitches: Caused frequent log-outs, frozen background tasks, and unhandled system errors.
- Industry Trend: Spikes in technical and security incidents come amid a broader industry push toward task automation.
Meta maintains that its underlying architecture is built around privacy, security, and user control.