Enterprises must move beyond AI experimentation and pilot projects to focus on applying artificial intelligence to real, measurable business problems, said Sindhu Gangadharan, Managing Director of SAP Labs India. Speaking at the India Advantage Summit 2026, she stressed that organisations should see AI not just as a technology upgrade, but as a broader transformation involving leadership, business processes, domain expertise, and employees.
Gangadharan emphasised that deep industry knowledge and close customer engagement are essential for identifying AI use cases that deliver meaningful value.
Rather than experimenting with AI without clear objectives, companies should pinpoint specific business challenges where AI can have a tangible impact.
Focused AI initiatives can enhance operational efficiency, service delivery, and customer satisfaction, helping enterprises maximize their AI investments. She highlighted the key shift from simply testing AI capabilities to using them for practical problem-solving and sustained business outcomes.
